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Assist us to improve

Location or region of complaint
Complaint type:
Does your complaint involve behaviour by a staff member?
No
Yes
Have you lodged a complaint about this issue before?
No
Yes
Have you reported your complaint to any other entity?
No
Yes
Are you willing to provide more information if required
No
Yes

Privacy Notice:


EMG Capability Partner (EMGCP) will only use the information provided on this form to resolve your complaint.


EMGCP will usually provide the information you give us to other areas within this organisation that may have information relevant to your complaint so that it can be managed fairly. Your personal information will not be provided to any person you are complaining about, unless it is specifically required to ensure your complaint is appropriately dealt with. None of the information you provide on this form will be disclosed outside of the business without your permission, unless we are required to do so by law.

In addition to this form, complaints can also be made using any of the following mediums:​

  • By letter: either through mail or email to quality@emgcp.com.au

  • Via social media

  • Verbally: either in person over the counter or by phone

  • If you would prefer to send us feedback (rather than a complaint) please use the feedback form. A complaint asks us to take some form of remedial action, whereas feedback provides information to us with no legally required action in response.

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